moving

Moving company scams: PCS nightmare

An anonymous Sailor reached out to us after being scammed by a moving company. She requested to remain unnamed, for fear of reprisal by the company she is still in dispute with but wanted others to be aware of her story.

The Sailor was moving bases, with her toddler son, from West to East Coast. However, this quickly turned into a nightmare scenario.

The company she chose had decent reviews and gave a reasonable initial quote. Although, when the furniture was loaded on the truck the price changed. In fact, they tripled the price. The stunned Sailor asked for an explanation, and they stated several seemingly made-up excuses. Furthermore, each explanation ended with a promise for delayed service and more charges if she did not comply.

Also, claiming the manager threated to keep her belongings in storage until she paid an even high price, and not even complete the move.

The Sailor said she felt strong armed into excepting the new price. Particularly, because she was on a time crunch, and the moving company seemingly exploited this. Her move window was outside what the government movers were available for. So, she had to hire a company for a self-move.

Moving in the military

Upon arrival, her belongings were in a new truck, being delivered by a new company. Can you guess what happened next? Probably so. The new company started implementing new charges.

Now she was furious and got into a spirited phone conversation with the manager. She informed the manager that he was being recorded, but that did not help his tact. You can hear him insult her, belittle her, and threaten to leave her belongings on the streets. Eventually, one of the movers offered to move her belongings inside for some “money under the table.”

Tired and frustrated, the service member paid the concession and received her belongings. Can you guess what happened next? Probably so. Many of her belongings were broken or missing.

Unfortunately, this situation is all too common.

The service member said many at her command had similar experiences. Moreover, many of those came from California. Also noting, further inspection of reviews raised serious doubts to their legitimacy. At first glance, the companies she hired had good reviews, but there were many negative reviews with similar stories. Many of the positive reviews even appeared “fake” or suspicious. They were from profiles that only had one review or were nonsensical. The Sailor cautioned others before entrusting all their belongings to a moving company.

Has this happened to you? Sound off in the comments below and stay tuned to American Grit for more news, stories, and updates.

 

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6 thoughts on “Moving company scams: PCS nightmare”

  1. Should have proof read this before publishing. Numerous grammar, and spelling errors. If you are going to publish an article about a moving company scam, why not name the said moving company so that others can avoid this “nightmare.” Do better

    1. “She requested to remain unnamed, for fear of reprisal by the company she is still in dispute with but wanted others to be aware of her story.” Maybe you were too busy looking for dangling participles to notice that part.

    2. Because they legally can’t name the moving company unless official charges have been filed otherwise they can be sued.

    3. (Before publishing,)(you) (s)hould have proof read this. (There are) numerous grammar, and spelling errors. (Run on sentence)If you are going to publish an article about a moving company scam, why not name the said moving company so that others can avoid this “nightmare.” Do better [next time](.)

      There you go hero. I fixed your inaccurate statement.

  2. I just PCSed myself again for the 9th time and I swear it just gets worse with each move. Before, you knew who to deal with, but this one had 5 parties. Contractor company one, who got the work contract, contracted it out to a 2nd party, then they contracted it out to a 3rd, then a fourth, and yep, even a 5th. They showed up with a broken truck pouring deisel and oil up and down my street, which pissed off my neighbors, hydraulic brakes locked up so dragging the tires, with half the crew and 5 hours late. I actually had to work with them and pack my own furniture, otherwise we would have been working through the night…although we still did till 1 a.m. I had to complain to FIVE different parties yet still didnt know who was in charge. They stole some of our things…blatenly, my wifes cheaper jewelry was opened and contents removed, yet they threw the box and interior paper in the box. Thank God I have no plans to move again as I near retirement, but I pray for our future service members as I can attest that the military moving process is becoming worse and worse.

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